Repair Form

Please begin by filling in the form below.  It will help us expedite your repair.

First name
Last name
Company name
Primary phone (no dashes)
Secondary phone (no dashes)
Product name / description
What version of Operating System?
Windows Password (if applicable)
How Did You Hear About Us?

Would you like us to backup data before we begin? - This will cost $45 - All data is kept for 2 weeks

Yes No

Describe the problem / service to be done


What Software / Hardware Items are you bringing in today?


Do You Want Priority Repair (Double Time)?      Yes No

Is your antivirus subscription up to date?      Yes No Unsure

Do you use any file sharing programs (ie. Kazaa)?    Yes No Unsure

How much RAM is in this system?   

Who is your Internet Service Provider?   

Service Rates
$45 - $90 Tune Up (Extra for extensive spyware removal)
$45 Data Backup
$75 Windows 98, ME, 2000, XP Reformat
$50 Norton AV 1YR Update
$200 Data Disaster Recovery
Priority Service Double on $60 or less repairs, time and a half on larger repairs
Conditions
All laptops must be left with power cords
Repairs are always subject to a $30 bench fee
All customers agree to bare risk of lost data
Machines left at Shoreline for over 30 days from time of completion will become property of Shoreline


 


Copyright © 2007 Shoreline Computer Systems INC. All rights reserved.
Revised: 12/26/07